It is not lost on us that our purpose of creating exceptional customer experiences is a pretty punchy commitment, particularly in a recruitment context which involves a fair few moving parts!
But, we have never been afraid of aiming high and we believe that it all starts with the right values. This means that even if we can’t guarantee a beautiful outcome for our client or candidate customers in every process, what we can deliver is honest, timely and straightforward communication and the application of our considerable expertise to help maximise the chance of a great outcome.
Just to remind our customers and ourselves of our commitment; no pressure, we have our purpose on the wall of our new meeting rooms in very big letters, alongside three unique examples of how our consultants have personified our values of Integrity, Energy and Ambition.
These examples come in the form of direct feedback from our network and we are constantly changing them to display the most recent praise. If you have any feedback for us, I would love to hear it as we are always learning and striving to improve and this is only possible in partnership with our customers.
"I have known Kate for years and she has always invested time to develop the relationship even when I am not looking for a new role. Now that time has come it has led to a much easier and in depth conversation around what that next role should look like."