Organisation Design

Organisation Design & Development expertise propelled to the fore

There is an understanding that the context within which most organisations now exist has completely changed. Business leaders are asking themselves what must we stop, what must we start and what must we keep doing that is still part of our core value proposition, and that we need to adapt?This means, that in most cases and across most sectors, a change in business strategy is required - and most likely a change in Operating Model with associated Organisational Design and Development (OD&D) to deliver that strategy. That’s a lot of change leading to more change!“Organisation Design is the process and outcome of shaping an organisational structure to align it with the business purpose and context in which it exists.” CIPD"Organisation Development is the planned and systematic enabling of sustained performance in an organisation through the involvement of its people.” CIPDReading these definitions, it is clear to see why demand for professionals with specific Organisation Design and Development expertise has significantly increased as businesses seek to realign their structures and people capabilities to their new strategic objectives. There can be no doubt that the on-going and wide-scale imperative to evolve business strategy is the overriding driving force, right now, for work in this specialist area.   What does an OD specialist do?It is the job of the OD specialist to present and evaluate different models and ways of working which deliver outcomes aligned to strategic drivers/goals.  ‘‘One of the fundamental questions OD specialists are there to answer is “if this is our new strategy, how should we best organize ourselves?” The strategic drivers need to be established and be translated into a set of design principles / hypotheses that are evaluated and tested throughout the re-design work. It’s important to realise that Design is an iterative process; done correctly, decisions are tested against the design principles / hypotheses so as to ensure proper debate and examination of the proposals against the strategic goals. You should expect to prove some and disprove others if you are managing the process well.” Steve Lungley, Organisation Design & Development Consultant Business leaders realise the benefits of organisational restructure Increasingly, business leaders are making the connection that how their organisation is designed and how their people are developed will determine how efficiently and effectively it is able to perform in the ‘new norm’.“If an organisation has a flawed design (processes and people), it simply won’t perform, or indeed survive. It must be structured (or restructured) to create a design that supports its purpose and business strategy. However, it is important to recognise that an organisation isn’t simply the “boxes and wires” which make up an org chart. An organisation is about enablement and engagement. This means that an organisation can be successful irrespective of its structure – it’s about attitudes (mindset), clarity of focus (outcomes) flexibility (the journey) and culture (beliefs, assumptions & values).” Rachel Letby, Management Consultant & Organisation Design & Development Expert A sound organisational structure will make it clear what each function and person does, and is accountable for, within each location. The design will also make clear to what extent its/their authority reaches within its/their domain and across the organisation. However, organisations must also seek to strike a balance between being ‘fixed’ (overly bureaucratic) and ‘flexible’ (ambiguous). This is a fine line to tread!What’s more, business leaders must understand that designing a structure that is fit for purpose is just one of many steps. These new structures, responsibilities and ways of working must also be underpinned with robust people change management approaches to ensure transformational success. This involves:  Processes:Understanding the imperative for change and the environmentUnderstanding the business processes, workflows, roles and responsibilities, volumes of work, activity analysis and resourcesDesigning and testing new structures, workflows and internal governance frameworksPlanning and managing the transition from the old structure to the newImplementing and monitoring the change People:Measuring performance, efficiency and effectivenessAssessing resources, skills and capabilities Developing the right behaviours and interactionsDetermining and applying the right learning interventions Embedding and sustaining a cultural change  This is a complex area of work which shouldn’t be a one-time exercise. It takes time and often requires the help of an OD&D expert to formulate sound design principles which can be used to guide your organisation's restructure.  There can be no doubt, that demand for HR professionals with experience of delivering OD&D transformation, across the breadth of these deliverables, will continue unabated as the world of work continues to evolve.  Contact us We would love to hear from leaders on how you are redesigning your organisation to operate effectively in this new era of work. If you need help finding exceptional HR professionals with experience of delivering OD&D transformation, please get in touch. Equally, if you are a permanent or interim OD&D professional, we are here to support your job search. To speak with an HR recruiting expert and to discuss our latest opportunities please contact me. Download our Organisation Design & Development Insight Paper  Download our full insight paper to learn:How HR's priorities have shifted and been impacted by the PandemicHow businesses have been forced to rethink their strategy and operating modelHow OD&D expertise has been propelled to the foreWhat OD&D specialists can help with What the signs are that your organisational structure may not be fit for purposeThe People and Process mistakes to avoid when it comes to restructure  Download

My Stanton House Story: Gary Eaves

MY STANTON HOUSE STORY: GARY EAVES

CELEBRATING 10 YEARS CREATING EXCEPTIONAL EXPERIENCES This year Stanton House celebrates its ten-year anniversary. To reflect on a decade of success, we are taking a look back at the unique journeys of some of our most loyal customers - uncovering how we have helped them with their careers and hiring endeavors over the years. This week, we interviewed Gary Eaves, Director at embracent (no relation to our Co-Founder Nick Eaves!) who first became a customer ten years ago and with whom a trusting relationship has endured throughout. Gary has had a unique journey with us having been both a candidate and a client over the years. embracent has since become a trusted partner to Stanton House delivering several technology initiatives for us. We have even collaborated on insight papers and co-hosted events together to bring expert insight to our customers. Read his story… How did you come to know Stanton House ten years ago?I was working for a consultancy and had been contemplating taking the leap into independent consulting/contracting when I first met Nick and Neil. They had just founded Stanton House and were looking for some support around IT and the systems required to support the business. It was a lovely conversation and it was interesting to hear how they wanted to disrupt the market by offering something different to other recruiters - a much more personal experience and significant focus on finding high quality candidates to meet client demand.I had a few conversations with Nick and through a common contact of ours took on a programme management role for a large transformation project at the UK’s largest housebuilder. It was great working with Nick as he helped me through the whole transition, providing more than the typical recruitment agent guidance and even helped me to set up my limited company. I genuinely felt that Nick cared about me being successful in the role and we had regular check-ins throughout the contract. How and why have you stayed connected?I have pretty much stayed linked into Stanton House ever since. I have run three major programmes placed by Stanton house and recruited dozens of contract and permanent resources through Stanton House. Right now, I am engaging them as a preferred supplier to support the growth of our technology consultancy business - embracent.I have used agencies to recruit permanent and contract resource over the years and I am not sure they all have the same ethics that Stanton House adopt - to really ensure the client and candidate are happy and getting the experience they want. As a client, I love the fact that Stanton House go the extra mile, they really try to understand the requirement in detail, the culture of the business and personality that would fit well within the team. They have a huge network and can find solid candidates time after time. They take the complexity out of the process by presenting 3-4 solid candidates that perfectly match our requirements. I feel like they really care and I depend on them to find the right people…quickly.  How has embracent partnered with Stanton House? We’ve partnered in many ways over the years. For example, we have recently produced insight papers on Robotic Process Automation and co-hosted virtual roundtables on intelligent automation for Finance Leaders. embracent have also delivered a number of technology projects for Stanton House including Intranet build, the delivery of automation to drive back office efficiency and more recently, the development of a KPI dashboard to help increase Business Intelligence capability. I look forward to another decade of partnership and collaboration! Please get in touch for hiring or career advice. We are here to support our customers in these difficult times and forge enduring partnerships. 

Organisation Design & Development

IS YOUR ORGANISATIONAL STRUCTURE FIT FOR PURPOSE?

Download your copy of our insight paper It’s no surprise that most businesses have been forced to rethink their strategy and operating model in recent months. As a result, business leaders have come to recognise the importance of Organisational Design & Development (OD&D) expertise and the vital role HR functions serve in ensuring organsational structures and processes are fit for the ‘new norrn’.  Download our insight paper to learn:How HR's priorities have shifted and been impacted by the PandemicHow businesses have been forced to rethink their strategy and operating modelHow OD&D expertise has been propelled to the foreWhat OD&D specialists can help with What the signs are that your organisational structure may not be fit for purpose The People and Process mistakes to avoid when it comes to restructure  Download

Remote working tips

Creating a home working environment that works for you

Just as many of us had started to return to the office, a second lockdown now looms. The prospect of living and working from home - all of the time - is not a pleasant thought to have to come to terms with once again.As such, it is so important that we look after our mental and physical wellbeing and ensure that we continue to instill healthily remote working habits in these difficult times. Creating a dedicated, comfortable remote workspace is one of the most important things we can do to stay productive and healthily. So, if you haven’t taken all of the steps needed to create a home working environment that works for you and you’re still putting up with desk set-up, furniture or equipment bugbears - now is the time to rectify these issues. Your employer might also be moving towards more flexible, remote working post Covid-19, so it really is worth taking the time to re-think your setup and make it suitable for the longer term.For example, if you managed to work ok from your sofa last time it might now be worth considering the benefits of a separate workspace or zone (if possible) where you can work without distractions. Not only will this benefit your levels of focus and productivity, but importantly for your mental health, it helps separate your day-to-day life from your work. Likewise, it is important that you have comfortable furniture and an ergonomic set up. A good desk set-up You might assume everyone automatically sits ‘correctly’. But it turns out sitting is a bit of an art and doing it wrong can affect all different parts of your body. Poor posture can cause repetitive strain injury (RSI), headaches or aches and pains elsewhere. The NHS outlines the following factors as essential in how to sit at your desk correctly: Adjust your chairThe best chairs for working are adjustable, so that you can move the height allowing you to use your keyboard properly. This is with your wrists and forearms straight and parallel with the floor. Your elbows sit rest by the side of your body, with a 90-degree angle at the elbow joint.Support your backYou should also be able to adjust your chair so that it supports your lower back. You can do this by changing the back position and tilt options. Your knees should be slightly lower than your hips.Have your screen at eye levelIf a screen is too high or low, you’ll be bending your neck all day. Instead, your screen should be directly in front of you (roughly an arm’s length away). If you use a laptop, you can place it on a laptop stand and use a separate keyboard to achieve this.Have the keyboard straight in front of youWhen typing, you want the keyboard to be right in front of you, making sure your arms are still bent in an L-shape with your elbows at your side. You can leave a gap of around 4-6 inches at the front of your desk to rest your wrists when you’re not typing. Some people use wrist rests for extra comfort.Rest your feet on the floorYour feet should be flat on the floor. Some people also use a footrest if that feels comfortable. You shouldn’t cross your legs. If you have difficulties in doing any of this speak to you employer, they may be able to help with practical solutions. After all, an uncomfortable, poorly thought out workspace can affect your productivity. Finally, here is a really helpful guide to creating a healthy and productive workspace. It shares key facts and statistics about working from home, the technological and cultural challenges faced by remote workers as well as practical tips and advice to manage health and maintain work-life balance whilst working from home.

Cyber Security & Data Privacy

YOU ARE FAILING AS A CISO IF YOU IGNORE DATA PRIVACY

Download your copy of our insight paperLaws and regulations governing privacy and the protection of data, particularly sensitive personal data, continue to proliferate across the globe. But why should CISOs care about data privacy and how should they manage regulatory transitions to ensure their information security program stands up to data privacy protection laws? To get ‘real’ insight into this topic, we hosted a virtual roundtable where we invited a small group of top CISOs, operating in highly regulated industry sectors in the US, to share their lived experiences. Our guest speaker Robert Ball, Chief Business Development Officer & General Counsel from Ionic, also shared insight into why the domain of the CISO has expanded in light of emerging data privacy and protection laws. Download our insight paper for the key takeaways from the event and to discover 10 technology tips for CISOs to effectively manage data privacy.  Download

My Stanton House Story: Fergus Hardy

MY STANTON HOUSE STORY: FERGUS HARDY

CELEBRATING 10 YEARS CREATING EXCEPTIONAL EXPERIENCESTo celebrate Stanton House’s ten-year anniversary we have profiled the unique journeys of some of our employees. Every one of their personal successes is an accomplishment for our whole business and we want to celebrate these. The My Stanton House Story blog series looks at what they’ve learned, why they love what they do and how they have progressed their careers.  Why I moved to Hong Kong with Stanton House and never looked back Prior to joining Stanton House in 2016, I worked for a Boutique Financial Services search firm in London, where my focus was on global FIG Investment Banking and Private Equity mandates. I had completed FIG Banking hires in Hong Kong which had given me an appreciation of the market.At the time, I had university friends who lived and worked in Hong Kong. They had always spoken so highly about the place and told me that if I were ever given the opportunity to work there - I should grab it! I was fortunate enough to have been introduced by my school friend Henry Yeomans (our current US Vice President) to Nick Eaves (Co-Founder) and Dave Fleming (Managing Director) to explore the potential for me to work for Stanton House in Hong Kong.I quickly knew it was what I wanted and was excited to be given the opportunity to develop our Asset Management offering across Asia Pacific.  Laying the foundations for successBefore moving my life to Hong Kong, I worked in our London office for six months. This was invaluable time which I used to build internal relationships, hone my processes and map the Asset Management market in Hong Kong. By the time it came for relocation I had a good sense of who the firms were in this space and the roles I wanted to focus on. Having a clear conviction in the plan I had gave me the confidence I needed to really make the best of the opportunity ahead of me.I appreciate more than anything else the maturity within the company. I have been afforded a lot of responsibility and autonomy to follow a plan. This has been supported by the wider business (and for the most part) has brought success. Gaining new experiences & expertise There can be no doubt, that starting a new desk from scratch, moving to the other side of the world and becoming a top performer within two years is no easy feat! Along the way, I have gained so much experience and significantly increased by specialism and local market knowledge.The area I work in is highly specialised, as such, I work get to with clients and candidates across multiple countries, including Japan, Korea, China, Hong Kong, Taiwan, and Singapore. Each market with its own cultural nuances, practices within business and market trends which I have become an expert in.Living in Hong Kong or Singapore you really do feel as if you are part of the growth engine of the global economy. In four years, I have seen a huge number of firms set up in Asia – all of them looking to capitalise on the region’s growth.I had little exposure to global Asset Management employers before joining - but now I have an incredibly strong network and client base which I intend to stay close to for the foreseeable future. On a day-today basis I have conversations with really engaging, interesting and smart people. They generally are all very passionate about their careers and development and that rubs off on me!  Learning & developing new skills  My personal skills are always in development, but I would hope that as a Manager, I have now learnt how to get the best out of others and am no longer purely invested in my own individual performance. Working with a group of consultants who improve month by month or year by year is incredibly rewarding. It is a great feeling to see team members engage more with their customers and ultimately become trusted partners. Learning and Development is a fundamental reason as to why this business has and will continue to succeed. Having a dedicated resource for training is one step but when the resource is invested in everyone’s growth within the business it has a massive effect on performance and the identity of the company. The amount of time and effort which goes in to help consultants hit high performance gives us a massive competitive advantage in our marketplaces. Directors, Managers and Consultants alike – we are all afforded great career development here and are provided with constant resource towards improvement, coaching and development plans.  Facing new challenges The global pandemic has been the greatest challenge since moving here. Understandably hiring freezes took hold and we have had to ensure that we continue to add value to our customers during difficult times. We are doing this by helping our customers to reassess and reset their strategic goals - aligning them with the right talent and skills to help them transform and grow.We have a culture here of being obsessed with the customer experience. It is about winning but winning in the right way and building long-term relationships that can weather the storm that is Covid-19. We have all had to adapt to working from home and meeting with customers on video calls. This has not detracted from our objectives or performance and in fact, somehow, we feel more connected to colleagues in other countries. There is a real sense that we are pulling together as one during this time.  Relocation on the cards once more!The opportunity to move to Hong Kong with Stanton House is one I will be forever grateful for. After four years I have progressed from a Senior Consultant through to being a Manager - where I now look after the entire Investment Management offering for Asia Pacific. The experience has helped me to develop both personally and professionally, but my story of international travel does not stop there. This month, I will be relocating from Hong Kong to Singapore to help grow our presence across the country. I am excited for my new adventure in Singapore to begin! To start your journey with us and to find out about the current opportunities we have available please contact Meg Appleby, meg.appleby@stantonhouse.com, 0779 590 9781.

How can CISOs influence budgeting decisions?

How can CISOs influence budgeting decisions?

Convincing decision makers to invest in Cyber Security  According to Senior Technology Leader, Dan Crisp, there are several strategies which can be used to get past organisational resistance and convince decision makers to investment in Information and Cyber Security. Read his guest blog below to learn more... Dan Crisp, Senior Technology Leader About Dan CrispDan Crisp is the founder of Digital risk Insight, a technology risk strategic advisory consultancy. He began his career as a technology merger & acquisitions analyst at Citi. Subsequently, he led the technology risk, cyber risk, and Basel programs for JP Morgan Chase in the US. Dan went on to serve as Chief Operations Officer for Barclays Global Information Security in London.Dan also served as the CISO and Chief Technology Risk Officer for BNY Mellon with technology risk, cybersecurity and data privacy oversight responsibility at BNY Mellon Corporation and its affiliates and subsidiaries. While there, he led the innovation, development and deployment of a global technology risk regulatory controls and analytics system for technology and privacy risk. Many decision makers overestimate their company's cybersecurity defenses – ‘no news is good news’ and they may not be enthusiastic about allocating more budget to protect themselves. One of the biggest barriers experts in my line of work find is convincing executives that doing nothing allows cybercriminals to gain advantage and potentially is putting the company at peril. I believe that there are several strategies which can be used to get past organisational resistance and convince decision makers to investment in Information and Cyber Security:   1.  Reframe success metrics - what worked before is no longer effective It is an arms race, what used to work doesn’t work six to twelve months later, you’ve constantly got to be thinking about upping your game and getting that across to non-technical people is essential. For want of a better analogy – executives need to understand that they can’t simply buy the car and then continue drive it for a decade - without servicing it - just because they don’t want to spend further money or buy a new one.Use problem statements to help push back on the status quo and facilitate conversations as to why what you’ve always done is no longer good enough. Here is an example:“Our information security management system requires reassessment and transformation to ensure continued effective protection for our clients and the company.” 2.  Benchmark with peers to challenge assumptions about the adequacy of cybersecurity investmentsFor example, when the Travelex breach occurred in London other currency exchange companies wanted to make sure it didn’t happen to them. There were questions like – what was Travelex’s Cyber Security footprint? What was their approach to risk management? How did it compare to their own company and therefore, how likely was this to happen to them? 3.  Follow the organisational expectationsUse provided expected financial templatesWork with finance in advance to ensure your budget can withstand challengeUse storytelling to illustrate the risk Although it’s important that you have done your homework, laid out a clear budget and you speak the language of finance – you want your conversations to be risk based-  not dollars and cents based. 4.  Refine your presentation approachKeep the focus on the risk to the organisation (operational, reputational, regulatory, litigation, etc.)Present in non-technical languageUse storytelling to illustrate the riskCreate a sense of urgency. Inaction is dangerous.Leave a strong document trail leading to the person(s) who grant budgetAlways provide a follow-up email regardless of the meeting outcomeYou want to leave a strong document trail, and I call that the smoking gun, where it’s been explained in layperson’s terms and is abundantly clear to the budget granter – this is what’s at stake... 5.  Use the three-slide technique Problem statementRisk storytelling Solution with costingThe discovery of the three-slide technique is a defining moment in my career. When I was working for a bank, we had a Big 4 consultancy firm provided us with a 40-slide presentation deck, which we spent quite a bit of money on. We were to use these slides to present our justifications to the board for asking for exponentially more money. The CISO I worked with at the time said she didn’t want to use them. She only wanted three slides. One explaining what the problem was. The second was to be the scary slide – explaining what would happen if they didn’t address the problem. The third was the solution and cost. It was so powerful and effective that we got the funding we asked for. I have gone back and used this technique,  incrementally, for projects and programme fund raising with great success. 6.  Use narratives to illustrate the risk of inactionI have found the use of narratives incredibly powerful. We used to call those the scary slides i.e. here’s an example of something that has happened recently and here’s why it might happen to you.News headlines cause decision makers to take action — even if it's short lived Storytelling activates sensory centers in the brain that make people relate to the story on a personal level — it places them inside of the storyStorytelling is extremely powerful when it comes to marketing and other forms of communicationUse storytelling to demonstrate the risk, create a sense of urgency and leave them with the impression that you have laid this at their feet, with all of the risks and consequences outlined and now the decision is in their hands.You almost want to worm into a person’s thinking so that they wake up in the middle of the night thinking about what you’ve laid at their feet. You want them thinking - what if we have a cyber-attack and I’m the budget granter who said no? That said, it’s important to use storytelling to convey the drama for you- you want to portray yourself as the calm and collected person who has the plan.A helpful the trick for me with the storytelling is to make them as scared as you are and no more. If you’re stretching your own fear, it's going to be transparent. Remember...you are competing for finite resources and budget. The best storytelling wins the day and the funding! Download our insight paper For more insights from top CISOs download our recent insight paper. It features the key takeaways from our recent CISO virtual roundtable where the challenges of setting best practice for secure remote working and obtaining budget were discussed. Download Speak to a Cyber Security recruiting expert If you need help finding and hiring exceptional Cyber Security professionals or you are searching for your next opportunity, please get in touch to speak with a Cyber Security recruiting expert at Stanton House.  

My Stanton House Story: Audrey

MY STANTON HOUSE STORY: AUDREY RIEFFEL

CELEBRATING 10 YEARS CREATING EXCEPTIONAL EXPERIENCESTo celebrate Stanton House’s ten-year anniversary we have profiled the unique journeys of some of our employees. Every one of their personal successes is an accomplishment for our whole business and we want to celebrate these. The My Stanton House Story blog series looks at what they’ve learned, why they love what they do and how they have progressed their careers.  CHANGING GEARS ON MY RECRUITMENT CAREER  Applying my change management knowledge to the world of recruitment After graduating from my Masters in Organisational Change & Consulting in 2016 I was unsure about where I wanted to start working. I knew that I wanted to continue developing my knowledge in change management and business psychology and I wanted a job that was fast-paced and had a lot of interaction with people. I applied to roles in management consulting businesses, organisational development think tanks and engaged with a recruitment to recruitment business. After being introduced to several recruitment businesses, Stanton House’s vision and culture really stood out to me. I felt so connected to the business that it was the clear choice to start my career and I joined their Change & Transformation team as an Associate Consultant! Learning the art and science of recruitment I embarked upon the six-month induction programme which offered very well-rounded training covering the entire recruitment process. Coaching, roleplays, observations, and general feedback have always been encouraged which has massively helped me with my personal and professional development. In the recruitment team there were lots of opportunities to rekindle old client relationships. This relied on being proactive to highlight these opportunities through effective use of our CRM and engaging with consultants across the business to understand the history of client relationships. There were also lots of opportunities to get involved in wider organisation design and development where I contributed to different project teams to help increase the efficiency and effectiveness of our operating model.I worked my way up and was promoted to Principle Consultant in 2018 - having developed business from different industries including Financial Services, Media, and Pharmaceuticals. It was shortly after this, that I decided to seize on the opportunity to change tack completely and join our HR team as Talent Development Partner, focusing solely on Learning & Development (L&D).  Changing course into Learning & Development (L&D)Changing course in my career and moving from a role in recruitment into L&D has been the best decision I have made professionally. Being able to contribute to someone’s personal and professional development is incredibly rewarding. I have been able to provide employees at Stanton House with guidance, coaching, tools, and lots of feedback! Initially, I was a little nervous about making the move and how others might respond but I absolutely love how much everyone has supported me through. What’s more, to help with my transition into L&D, Stanton House sponsored my professional qualification with the CIPD (Chartered Institute of Professional Development) and later this year I will be certified with a management level qualification in HR. I am so thankful that I can apply the HR theory I have learnt and continue to develop a strategic approach to my role. My next challenge During my time at Stanton House I feel that I have gained so much knowledge across Sales, Talent Acquisition, Coaching, L&D and Organisation Design & Development. I have also gained just as much, if not more, in developing my personal skills such as listening skills, my self-awareness, and discipline.I definitely always have the ongoing question of where am I going? Is this where I should be? And these worries are ones that have led me into moments of ‘paralysis’ where I feel nervous about making any moves in my career. Learning how to manage my own worries through a lot of introspection and grasping new coping mechanisms has been the biggest enabler for me to acknowledge this challenge and not let it block me from delivering or seizing upon new opportunities. In fact, after two years in L&D I have just taken on the exciting challenge of designing and delivering a new Exceptional Performance Programme for our recruitment consultants. So far, I have loved just how much autonomy I have been given to create a coaching course that will develop the quality of their work across the sales process. I don’t have a manual of what is right and wrong, but I’ve been able to reflect on and use my past experiences as a recruitment consultant to deliver something really bespoke.   To start your journey with us and to find out about the current opportunities we have available please contact Meg Appleby, meg.appleby@stantonhouse.com, 0779 590 9781.

Our Stanton House Story: Neil Wilson

OUR STANTON HOUSE STORY: NEIL WILSON

CELEBRATING 10 YEARS CREATING EXCEPTIONAL EXPERIENCES  OUR STANTON HOUSE STORY: WHAT'S IN A NAME?Our CEO and Founder, Neil Wilson reflects on the naming of Stanton House as we celebrate 10 successful years in business… Reflecting on 10 successful years2020 will surely be remembered as a year of extraordinary change for people and businesses around the world. It is also a huge milestone for Stanton House as we celebrate ten years in business this October. There have been so many challenges, learns and successes along the way - and almost a decade later - I can say that I am incredibly proud of the resilient business we are today.I profoundly believe that our raison d'etre (reason for being / purpose) which is to ‘create exceptional experiences’ has been the guiding principle which has enabled our diversification, international expansion and continued growth. It has been - and will continue to be - central to all that we do. Over the last few weeks, I have found myself reflecting on the early stages of our journey where - Nick Eaves (Co-founder) and I - laid the foundations for Stanton House. Everything from making the initial decision to start our own business to securing funding and creating a brand identity. However, I specifically wanted to address a question that comes up time and time again. ‘Why did you name your business Stanton House? Why, like so many other recruitment companies, didn’t you use your own name “Wilson” or a combination of yours and your founding partner’s “Eaves”?’. Naming Stanton HouseIn the summer of 2010, once we had decided to take the brave step of setting up a brand-new recruitment business, Nick and I started mapping out what would make the company different and we also started to think about what we would name our company.  We were clear that we wanted to develop a scalable, customer centric operating model - but by far the most difficult part was determining the name. We also agreed that we didn’t want to use our own names. Why? Truthfully, our egos were not big enough for that. We went through three stages, taking three months, before we found and finally settled on Stanton House.Stage 1: Realisation Nick and I tried to find the perfect company name. One that would make people sit up and take notice. One that would be synonymous with the amazing company that was being formed. One that would immediately conjure up an image of a business that was fresh and which would blow the industry apart. We wanted an obvious association with concepts such as Customer Experience, Excellence, Relationships, Standing out from the Crowd. This would be straightforward – or so we thought!Days passed with a few suggestions offered up by one and immediately ruled out by the other. We considered Latin alternatives when the English words seemed too obvious. We looked at new words formed from a combination of two words we liked - ‘Relatience’ - anyone? As days turned to weeks the initial energy had disappeared and we were both hoping that the other would suddenly be struck with a moment of inspiration. It didn’t happen. We needed help.Stage 2: Professional help We enlisted the help of brand name specialists. They organised and facilitated multiple sessions. We brainstormed company names for two whole days. The shortlist comprised of: Depth, Polestar, Tomorrow, Futureproof, Acuity, Likemind, Mindshare, Clarity and Alchemy. There was a bit of enthusiasm for Alchemy but there already existed several companies with that name including another recruitment company. Two days later we realised that we couldn’t saddle our beloved, yet to exist company, with any of these names. We were back to square one.Stage 3: Defining some rules It was now late August 2010. Although we had failed in a simple but crucial aspect of starting a business we were not deterred. Better ideas had started to form by now. We had defined some clear rules to guide us:1. The company name should be two words2. Definitely not two names (as in Eaves & Wilson Associates) 3. The second word should be a place or destination. Somewhere people would be happy to go.4. The first word didn’t matter too much We began to realise that our company name didn’t have to be clever or meaningful. Looking at other world-famous brands it was very clear that it would be what we stood for that would count. The company name would become synonymous with that, not the other way round. So, the options for the second word became: Place, Garden, Road, House, Green, Castle, Park, Wood, Forest or Hill.We went through so many possibilities for the first part of the name: Types of tree, plant and flower, colours, animals. I remember that we liked a lot of the combinations with ‘Oak’ but they were already far too popular. The next possibility to review was a list of place names. We were pretty desperate by now. We took a few that we liked Boston, Stanford, Stanton. Finally, we were close.  Boston Park was the favourite. Domain names taken. Boston House, already taken. Boston Green, taken. Stanford sounded good. However, just recently Allan Stanford had been imprisoned for fraud in a high-profile case so that felt wrong.What about Stanton? It resonated with me in particular as one of my favourite footballers growing up in Scotland was Pat Stanton. Stanton Green, Stanton Park, Stanton Place – all domain names taken. Stanton House was free. Done. We bought Stantonhouse.com that night. Huge relief all round. Imagine not being able to start a business because you couldn’t come up with a name!It’s now hard to imagine being called anything but Stanton House.  To start your journey with us and to find out about the current opportunities we have available please contact Meg Appleby, meg.appleby@stantonhouse.com, 0779 590 9781.For more on what it took to start and build Stanton House listen to Nick Eaves in the Stanton House episode of the RAG podcast.

Nick Eaves

OUR STANTON HOUSE STORY: NICK EAVES

CELEBRATING 10 YEARS CREATING EXCEPTIONAL EXPERIENCES  OUR STANTON HOUSE STORY: NICK EAVES, CO-FOUNDEROur Co-Founder, Nick Eaves reflects on Stanton House’s very early days as we celebrate 10 successful years in business… Taking the leap I remember very well what a leap of faith it was to start Stanton House ten years ago.  Neil Wilson (my Co-Founder) and I both left our previous employer in March 2010, just after it had been acquired by a massive global recruitment business. After more than 15 years of good times working together, we took this as a sign…it was time to move on. We had plenty of time to plan to start a Company that Summer as we had contractual covenants that prevented us working until 1st October - which is the day we incorporated Stanton House.  My wife had recently had our third son and her support did not waver on a path with very uncertain earning potential.  It was a very similar situation for Neil, and we have often spoken of how important it has been to have the support of our families in building the business.That summer, we would meet at a pal’s office in Golden Square to work out what sort of new recruitment business would carve out a share of this competitive marketplace. Right from the start we knew it was all about Customers, a term little-used in our sector. There was much we were proud of from our shared experiences at our previous employer, but much we felt could be better. We were adamant that we only wanted to work with people who believed in what we believe – Integrity, Energy, Ambition, and a passion for delivering exceptional customer experiences. Andrew Brown joined the team at the start as Non-Exec Chairman which was a big boost.  We wrote a lot of lists!  The most important one being of people we knew and trusted to whom we might want to sell the dream!  Names like Denise Abrahams, Lee Costello, Kevin Culverhouse and David Fleming. Relearning recruitmentBut the first few days of October it just was Neil and I with two phones in a tiny serviced office on High Holborn, overlooking Sports Direct. The two of us had not hands-on recruited for over a decade so we were well out of our comfort zone in those early months. We didn’t have much of a network to speak of, having been entirely preoccupied with leading people in recent years, rather than doing deals!With all of that in mind, a lot of people thought we were nuts to start a business, and some of them even told us so! 2010 was a very difficult time for the UK economy and plenty of established recruitment businesses were failing. But we knew this was our moment - it was now or never. I believe that often the hardest decisions in life turn out to be the best ones and this was no different. Our plan was for Neil to build our Accountancy & Finance specialism while I concentrated on Change Management.  A few firsts  Our skinny network did come through with an early £1,000 a day Finance Transformation Role which enabled us to generate some great candidates, some of which we are still in contact with today. I also picked up an opportunity with a pal who had just landed as a Project Director (thank-you Stan!) at a FTSE 250 business delivering a new ERP. That got us off the mark and here are the very first fees paid to Stanton House! The big step forward was when Denise Abrahams joined us! She sorted everything out so Neil and I could just focus on customers and building the team.  Then a key moment came for Stanton House, at the Runnymede Hotel on a chilly February evening in 2011. Two of the best recruiters we had ever worked with (Lee Costello and Kevin Culverhouse) decided to join forces with us, it was from that point on that we really started to build momentum.We got used to having the fear day-to-day as we tried to get the business to the point of generating sustainable profit, and that took a couple of years really. But that fear makes you feel very alive. There is lots of adrenaline and the wins are really special.  We will be forever grateful for the people who backed us in those early days. Investors, clients, candidates and the colleagues who trusted their career with a business that was not much more than a dream and a set of values.  To start your journey with us and to find out about the current opportunities we have available please contact Meg Appleby, meg.appleby@stantonhouse.com, 0779 590 9781. For more on what it took to start and build Stanton House listen to Nick in the Stanton House episode of the RAG podcast.

Inclusion-at-work

How can inclusive policies maximise the potential of diverse workforces?

At Stanton House, we are driven by the belief that diversity and inclusion is inextricably linked to business performance and employee engagement and retention. We are passionate about unlocking potential at the individual, team and leadership levels to drive high performance through inclusive practices. We regularly partner with Diversity and Inclusion experts to bring our customers insight, advice and guidance. This week we bring you expert insight from our guest blog author, Liz Johnson.  Liz Johnson, Founder, The Ability People & Podium Liz Johnson is a Paralympic gold medallist and disability campaigner. She is the founder of two organisations which aim to close the disability employment gap. The Ability People is the first disability-led employment consultancy, which works with companies to change their outlook on disability and transform their operations to be authentically inclusive. And recently, Liz has launched Podium, the first jobs marketplace for disabled freelancers. The new platform empowers disabled people to access meaningful remote work which meets their needs, and enables employers to access diverse talent across any sector and from any part of the world. Implement policy, don't just pay lip service  The benefits of diverse workforces are as multifarious as the people which make them up. Different backgrounds and experiences lead to new insights, which in turn foster stronger decision making, better innovation and ultimately more revenue. So how can employers reap the rewards of a diverse workforce? Firstly, employers must not treat diversity as a box-ticking exercise. They must also ensure that diverse hiring translates into true inclusion in the workplace.Events of late have put diversity back on many businesses’ agenda, and rightly so. Businesses have an important role to play in empowering minority groups to access equal opportunities. But there is a risk that their support will be limited to lip service unless they implement inclusive policies, too.For companies to be truly inclusive, they must not only recognise that value lies in people’s differences, but also the ways in which these differences impact their needs at work. Crucially, they must proactively put in place processes to accommodate these needs. Team members with disabilities are a good example of this, and incidentally are one of the groups who are routinely overlooked by employers. People with disabilities often rely on remote work; but until working from home became the norm just recently, few employers took action to accommodate the flexible working needs of disabled colleagues.Prior to the pandemic, staff had to ask and were often denied permission to work from home. One of the few positives to come out of COVID is that we’ve debunked the idea that remote work is a ‘perk’, and paved the way for more inclusive policies on a permanent basis. But the reopening of offices now threatens progress for disabled staff. For those who continue to work from home, the renewed emphasis on office culture threatens to exclude them. For disabled staff who return, working around structures designed for able-bodied people will increase the physical and mental demands of going to work, making it harder for them to do their jobs effectively. Whether COVID remains a threat or not, flexible working policies are necessary for many disabled people to work comfortably and safely. And for companies to be inclusive of this group, remote work and flexitime need to be a prerequisite.Of course, this is all assuming disabled people are able to work at all.Remove accessibility barriersBarriers to access and failure to address them mean that disabled people in the UK are twice as likely to be unemployed. This is a tragedy; not least because a wealth of talent and skills is going unnurtured and underutilised.Workers with disabilities have so much to offer employers. Flexible contracts often suit their needs better, meaning disabled people are ideally placed to support companies who depend on freelancers to plug gaps in knowledge and skills. Workers with disabilities could also play a crucial role in ‘new normal’ business models, as offices downsize and teams restructure in response to the pandemic.But the benefits of employing workers with disabilities goes beyond contractual convenience. Since they have to overcome obstacles every day - which their able-bodied colleagues simply need not consider - people with disabilities offer a unique perspective, as well as resilience and resourcefulness by the bucketload. That is, only for employers who are prepared to support and empower them. And this goes beyond facilitating remote work. Accessibility is also key. Just as coronavirus has demonstrated that working from home is feasible, the redesign of workplaces in line with COVID-secure guidelines has highlighted how it’s possible to make physical adaptations to office spaces quickly. There’s no reason why we cannot make accessibility changes just as fast; whether this means providing access to wheelchair ramps, or introducing equipment with speech-to-text software. True inclusivity also depends on equal involvement in company life; wherever staff are based. For those outside the office to feel connected to the wider team, managers will have to make a special effort to maintain communication and extend opportunities. Wellbeing support and access to HR resources will also become central.Provisions such as these are the difference between a workplace which meets the needs of a member of staff, and one which enables that person to thrive. It means setting employees up for success. But, whatever their needs, the onus for this should not be on the individual.Those with needs which are not considered the norm shouldn't have to fight to access what others have as standard. Employers and managers need to take responsibility. And the buck doesn’t stop there; inclusivity is everyone’s responsibility and should be treated as such.Ingrain inclusivity into your company culture Workshops and training can promote a better understanding of diversity and inclusion for all members of staff. Carefully considered sessions should offer minority groups a platform to share their experiences and assert their needs, as well as make it the collective responsibility of the team surrounding them to support them. Only when inclusivity is ingrained in a company’s culture at every level can employers hope to facilitate the honest conversations and trust required for all staff to feel truly included. So, whilst inclusive policies lay the groundwork to attract and retain diverse workforces, a culture of inclusivity is key in order for everyone to reach their full potential.    For more information about The Ability People or Podium please get in touch with Liz. Share your insights Stanton House would also love to hear from leaders on how you are adapting, implementing and assessing your workforce inclusion strategies in this new era of work. Please get in touch to share your insights. 

Kate Wood

MY STANTON HOUSE STORY: KATE WOOD

CELEBRATING 10 YEARS CREATING EXCEPTIONAL EXPERIENCESTo celebrate Stanton House’s ten-year anniversary we have profiled the unique journeys of some of our employees. Every one of their personal successes is an accomplishment for our whole business and we want to celebrate these. The My Stanton House Story blog series looks at what they’ve learned, why they love what they do and how they have progressed their careers.  What does it take to progress quickly at Stanton House?I joined Stanton House in May 2017 after working with a competing recruitment agency for five years. I had been in touch with Lee Costello (Current Managing Director) on and off over the years. Funnily enough, I was considering leaving agency to go inhouse when I planned to meet Lee for the last time - only to tap into his inhouse contacts - which I was honest with him about! However, after a three-hour meeting, he simply asked me whether I had fallen out of love with recruitment or with my current employer - the rest is history! I joined as a Principal Consultant reporting into Lee, having voiced my interest in management during the recruitment process.Proving myself and expanding my responsibilities After gaining a good understanding of the business, I was given clear goals to progress to Manager level. Within six months I was promoted and then managed the permanent Finance team in Reading for two years. My role then expanded further, and I was given the responsibility of building a team to extend our coverage across Surrey and Sussex. In 2019, I achieved a personal best in terms of billings and my team overachieved their billing target for a second year running. This meant we secured a spot on the high achievers’ trip once again, which was a great accomplishment for us all and made me very proud.I feel that i have been given the opportunity to really develop into a management role here at Stanton House and I have the autonomy and space to not only to develop myself, but also my team. I love working for Stanton House because I constantly feel challenged, in a positive way. Seizing the opportunity to learn from a ‘feedback’ cultureI have always been proactive about my own development and I love working for a growing business that does not limit development because of a rigid structure.In my opinion, the training at Stanton House is second to none. Not only is there a full 26-week training programme for Associate Consultants, who have no or little recruitment experience, but for experienced Consultants and Managers there is also a plethora of training and self-development opportunities available. I personally feel that I have become a better recruiter, negotiator and leader and I put this down to the ingrained feedback culture here. It is never easy receiving constructive feedback but taking that on and then making changes in my process or approach is a skill that I have learned at Stanton House. I have certainly become more empathetic, self-aware and resilient both in my professional and personal life. What you put in is what you get outIt’s said a lot about working in recruitment, but in my experience, it is absolutely true - the more you put in - the more you will be rewarded. One of the things I find most rewarding is training consultants with no experience to become 360 recruiters and celebrating in their many break throughs and successes.I also love being able to have an impact on our ways of working. The senior management team  here are always open to new ideas and suggestions. Recently, I have been involved in training teams on best practice across a multitude of processes which is something I have really enjoyed. I am also proud to have hosted events for our clients including our Women in Business series which brought together groups of senior women to discuss how they can develop confidence to ensure they have a voice at the table. There’s also a lot of recognition and praise for outstanding performance at Stanton House. We have quarterly lunch clubs that you can win a seat on (if you hit certain criteria) as well as an  annual high achievers’ trip. More importantly however, I would say that the leadership team are  all very good at calling out individual performance in the moment and sharing feedback with the rest of the company. My team and I have been on the receiving end of all these initiatives and it makes the hard work all the more worth it. Sometimes praise can mean so much more than a commission cheque at the end of a quarter - although those are good too!Adapting to the new era of remote workingPersonally, I have loved working from home. Although I am very self-motivated and focused when in the office, I have found that having less distraction around me has allowed me to be even more productive. It has also made me realise how much time we waste travelling to meet people when we can be just as productive meeting customers via video.Also, being pregnant during the global pandemic and not having to commute up to an hour into the office each day has been a great relief!A final thought on how to accelerate a career in recruitment You must take responsibility and be accountable for your own development and learning, do not rely on others to do this for you. The three key things you need to be successful in recruitment are self-motivation, organisation and grit. Always strive to be better, do not think you know it all, no matter how much experience you have. Adopt a growth mindset and challenge yourself every day to become a better recruiter!  To start your journey with us and to find out about the current opportunities we have available please contact Meg Appleby, meg.appleby@stantonhouse.com, 0779 590 9781.

379 result(s) found