GBS Procure to Pay (P2P) Lead

Role: GBS Procure to Pay (P2P) Lead
Location: Bristol (Hybrid- 1 day a week)
Permanent
Salary: Competitive + benefits
 
I am currently working with an international retail provider, who are searching for a GBS Procure to Pay Lead to join their team.
 
You will be joining a purpose‑driven business focused on long‑term wellbeing and making a meaningful impact. The organisation is undergoing a period of significant change and investment, strengthening its global operations and shared services capability, with this role playing a key part in delivering best‑in‑class P2P operations.
 
In this role, you will oversee end-to-end P2P operations within a complex international environment, ensuring accuracy, efficiency, and alignment to global standards. You will lead service delivery through an outsourced partner, acting as the primary point of contact and escalation, while driving operational excellence and continuous improvement.
 
Working closely with finance teams, country stakeholders, and Global Process Owners, you will standardise ways of working, manage performance through KPIs, and support compliance, risk management, and robust month‑end close processes.
 
Experience Required:

• Qualified accountant (CPA, ACCA, CIMA) or QBE

• Progressive accounting and finance experience within a global or shared services environment

• Strong experience managing outsourced finance operations and third‑party service providers

• Proven expertise across Procure to Pay, with deep knowledge of rebates processes

• Solid understanding of month‑end close, reconciliations, and balance sheet reporting

• Strong leadership, communication, and stakeholder management skills, with the ability to influence senior stakeholders and foster a collaborative, change-driven culture

• Strong analytical capability with the ability to interpret data and drive insight‑led decisions

• Proficiency in MS Excel and Power BI for reporting and performance management

 
Key Responsibilities:

• Manage end‑to‑end P2P (Procure to Pay) operations across multiple regions, ensuring accuracy, efficiency, and timely delivery

• Oversee the performance of outsourced P2P providers, monitoring KPIs and SLA adherence

• Lead regular operational and performance governance meetings with internal and external stakeholders

• Collaborate with cross-functional team leads to ensure alignment with global service delivery strategies

• Champion continuous improvement initiatives focused on process standardisation, optimisation, and automation

• Ensure compliance with global policies, regulatory requirements, and internal controls

• Support month‑end close, reconciliations, and reporting related to rebates

• Coordinate audit requests and provide support for internal and external audit processes

• Keep up to date with industry best practices, regulatory developments, and opportunities for process enhancement

If you are interested in this opportunity and meet the criteria, please apply. Due to anticipated volume, we may not be able to respond to every unsuccessful candidate.