Last week I took a trip to Hong Kong and it was incredible. The food, the culture, the people and the roleplays. All 12 hours of them!
Over the course of the week the team in our Hong Kong office and I performed role plays ranging from business development calls and client meetings to first interview calls and candidate meetings.
It was fascinating to see the way our consultants have learnt to engage with customers across the APAC region, how they handle objections, and how they deal with situations outside of their comfort zone.
The role plays helped to uncover many great things that our Hong Kong team are already doing. What was really interesting was to see how the team has learnt, working in a diverse city, how to tailor their approach to people of all walks of life. A big focus was placed on building relationships with all of our contacts on a personal level which is at the very core of what we do across Stanton House – it was amazing to see this living and breathing in a different environment.
The week of role plays also uncovered a range of development issues for the people and the team which were truly insightful not just for the individuals but for the management team in understanding where pain points exist and what steps we can take together in solving them.
For me, the most gratifying part of the week was hearing our leaders talk about developing their local learning culture which they now believe should include role plays as part of their everyday.
As I embark on a new week back in London I have reflected on the incredible journey I took just last week and am truly overwhelmed to see how seriously all parts of our business take their learning journey and excited to see what’s to come!
.png)
