Business Analyst

Senior Business Analyst

Location: 3 days working on site Central London
Salary: £80,000 - £90,000 + benefits
Employment Type: Permanent, Full-Time

About the Role

Stanton House is supporting a prestigious client in the legal sector that is seeking for a Senior Business Analyst to join in and drive the operational excellence and continuous improvement across the firm. This role leads complex, cross-functional initiatives that enhance efficiency, streamline processes, and align with strategic goals. By applying a process-led and data-driven approach, the Senior Business Analyst ensures that every initiative delivers measurable value - improving outcomes for both internal teams and clients.

As a senior member of the Business Improvement Team, you will help define and champion best practice in business analysis, mentoring others and contributing to the firm's culture of innovation and excellence.

Key Responsibilities

• Lead end-to-end business analysis for complex, cross-functional initiatives to deliver actionable insights that support strategic decision-making and successful project outcomes.
• Collaborate within a team of five specialists, providing direction, support, and oversight to ensure consistent delivery of high-quality analysis and outputs.
• Engage with stakeholders and clients, ensuring effective use of tools, products, and services through clear communication and ongoing support.
• Continuously review and refine business processes, methodologies, and tools to ensure alignment with evolving business priorities.
• Drive discovery and documentation of capabilities and processes to promote clarity, consistency, and efficiency across teams.
• Define and manage business requirements, ensuring alignment between current and future states throughout project lifecycles.
• Act as a trusted advisor to stakeholders, facilitating engagement and ensuring transparent communication on progress, risks, and outcomes.
• Mentor and support junior analysts, embedding best practices and consistent methodologies across the function.
• Support implementation, change management, and training activities to ensure operational readiness and seamless adoption of new processes and tools.

Skills Required

• Proven ability to manage multiple priorities and deliver outcomes within tight and sometimes conflicting deadlines in a fast-paced environment.
• Strong relationship-building skills, with the ability to collaborate and influence across all levels of the organisation.
• Significant experience leading business analysis in complex, matrix organisations, driving high-impact initiatives.
• Advanced problem-solving and analytical skills with the ability to diagnose complex business challenges and deliver practical, actionable solutions.
• Skilled in root cause and impact analysis using a range of business analysis tools and techniques.
• Experience developing business cases and defining measurable benefits to support strategic decision-making.
• Proficient in requirements elicitation and management, including workshop facilitation, documentation, and alignment with IT deliverables.
• Strong understanding of both Waterfall and Agile/Scrum methodologies, with hands-on experience applying each.
• Expertise in business process modelling (BPMN 2.0) using tools such as Visio, including the ability to create capability models, process catalogues, and SIPOCs.
• Demonstrated application of Lean/Six Sigma principles to analyse and optimise business processes.
• Excellent written and verbal communication skills, with the ability to tailor messages to a range of audiences.
• Proven success in managing complex stakeholder landscapes and balancing competing priorities