Business Analyst/ PM

Role: Business Analyst/ PM

Permanent role

Salary: £50 000 + benefits

Location: Remote with travel to Southampton or London offices when needed

Stanton House is currently supporting an insurance business who is looking for an experienced Business Analyst/ PM to lead a strategic transformation project supporting our re-entry into the TPA (Third-Party Administrator) motor claims market. Reporting to the Head of Motor, you'll oversee the full lifecycle of a new TPA platform implementation-from requirements gathering and process design to delivery-working closely with internal teams, senior stakeholders, and an external development partner in the Netherlands.

This role combines strategic oversight with hands-on delivery in a high-impact environment, offering significant visibility, collaboration, and career growth as you help shape a major business initiative.

Key Responsibilities

• Lead delivery of the Motor TPA platform project, managing requirements, process mapping, implementation, and governance.
• Oversee project planning, dependencies, risks, and stakeholder communication to ensure alignment across workstreams.
• Collaborate with internal teams and external developers to define, validate, and deliver business and technical requirements.
• Support hands-on business analysis activities including workshops, documentation, and requirements validation.
• Maintain transparency through strong governance, progress tracking, and clear communication to senior stakeholders.
• Adapt plans to evolving business priorities while ensuring on-time, high-quality delivery.

About you

• Proven experience as a Project Manager or Business Analyst within motor insurance, ideally in TPA claims environments.
• Track record of delivering transformation or system implementation projects from initiation to go-live.
• Strong understanding of motor claims processes (personal injury, credit hire, claims management).
• Skilled in managing stakeholders, project plans, dependencies, and risks in fast-paced, agile environments.
• Excellent communication skills-able to translate complex requirements for both technical and business audiences.
• Energetic, proactive, and collaborative, with the ability to balance strategic thinking and hands-on delivery.
• Comfortable working virtually, with occasional travel to UK offices (Southampton, London, Birmingham) and collaboration with overseas partners.
• Typically, 5+ years' experience in insurance or financial services project management/business analysis.