Chief Customer Officer
Proud Co-Founder of a business committed to both high performance and delivering exceptional customer experiences. We believe that consistent customer excellence is the path to building long-term, trusting relationships and this is what drives outstanding performance. As Chief Customer Officer, I drive our approach to collecting customer feedback and myself and the team figure out ways to improve the customer experience.
I am passionate about creating a work environment where our people love what they do and operate in teams of people with as shared a commitment to our Purpose and Values. Highly engaged and motivated colleagues who really care are essential to delivering a brilliant experience to our Customers.
Outside work, treasured time with family dominates. I love reading and listening to smart people on engagement, customer experience, economics, business in general.